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Nov 17, 2025
In BC, stores are not legally required to give you a refund or exchange if you simply change your mind about a purchase. Instead, the store’s own return or exchange policy applies, and each business can set different rules. Many stores will offer store credit or exchanges as a courtesy, but they are not required to by law. If the product is faulty, unsafe, or not what was advertised, then you may have rights under BC’s consumer laws to get a refund or replacement. Learn more from People’s Law School.

